Civic engagement là gì

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Community engagement is based on the democratic idea that everyone who is affected by an issue that impacts their community should have a say in the decision making around it. It, moreover, holds the promise that public participation can influence decisions that affect the provision of services, future visions và sustainability of our communities.quý khách hàng sẽ xem: Civic engagement là gì

Although there is no commonly agreed lớn community engagement definition and the use of the term varies widely (sharing in notions of consultation, participation, collaboration và empowerment), community engagement captures its meaning in mutual decision making. People, governments and organizationsorganisations work collaboratively lớn create – & realizerealise – sustainable visions for their community’s future. For governments and organizationsorganisations, it’s about working with, và listening khổng lồ, communities khổng lồ build long term relationships and develop meaningful solutions to complex issues. By deepening these relationships, ideally, the value of inclusivity is central, where government entities create dialogue with the very diversity of their communities.

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In recognizingrecognising the needs & aspirations of all participants, community engagement promotes the idea that, through intentional interactions between government organizationsorganisations and communities, community members can – & vày – influence policy making. That is, community engagement’s promise is khổng lồ better engage community lớn help make better public decisions. It is, thereby, both an orientation toward the importance of community members’ lived experience lớn influence interactions between government organizationsorganisations and communities, and an approach that guides the process of those interactions.

Community engagement is based on the democratic idea that everyone who is affected by an issue that impacts their community should have sầu a say in the decision making around it. It, moreover, holds the promise that public participation can influence decisions that affect the provision of services, future visions và sustainability of our communities.

Although there is no commonly agreed lớn community engagement definition và the use of the term varies widely (sharing in notions of consultation, participation, collaboration and empowerment), community engagement captures its meaning in mutual decision making. People, governments & organizationsorganisations work collaboratively lớn create – và realizerealise – sustainable visions for their community’s future. For governments & organizationsorganisations, it’s about working with, and listening to, communities to build long term relationships & develop meaningful solutions lớn complex issues. By deepening these relationships, ideally, the value of inclusivity is central, where government entities create dialogue with the very diversity of their communities.

In recognizingrecognising the needs and aspirations of all participants, community engagement promotes the idea that, through intentional interactions between government organizationsorganisations & communities, community members can – and bởi – influence policy making. That is, community engagement’s promise is lớn better engage community to help make better public decisions. It is, thereby, both an orientation toward the importance of community members’ lived experience khổng lồ influence interactions between government organizationsorganisations & communities, & an approach that guides the process of those interactions.


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Simply put, community engagement seeks to lớn engage community khổng lồ achieve sầu sustainable outcomes, equitable decision-making processes, và deepen relationships & trust between government organisations & communities.

Public participation, on the other hand, takes inkhổng lồ tài khoản the full range of activities that people undertake to

shape policy outcomes – from citizen-led to lớn state-sanctioned. Engaging with structures and organizationalorganisational bodies of democracy, this includes everything from voting & lobbying lớn participating in demonstrations.

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But although a political practice, public participation is a path khổng lồ citizen empowerment critical khổng lồ well-functioning democracies – particularly relevant in the twenty-first century’s declining democracy globally.

Increasingly, public participation has become vitally important with commitments lớn improve its role in policy decision making globally. Indeed, the 2030 Agenda for Sustainable Development – created using unprecedented participation involving more than 7.5 million people from over 190 countries – embeds inclusive democratic participation in the Sustainable Development Goals.


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“Community engagement requires intentional interactions between communities và public decision makers.”

Emphasis on the lived experience of community members taking a front seat & local knowledges inflecting decision-making processes, challenges a top-down approach to lớn public decision making. In demonstrating that community contribution matters, public participation challenges the linear, or one-way relationship between government organizationsorganisations and communities

& promotes productive sầu, durable change through, amongamoung other things, deliberative dialogue. (In this way, public participation is important even if it doesn’t directly influence policy decisions as it can produce new, localizedlocalised knowledge that generates information that can shift government policy agendas.)

By contrast, community engagement provides participants with information they need khổng lồ engage in a meaningful way with policy issues & communicates, via feedback, how their đầu vào affects public decisions. It builds & sustains relationships between communities & government entities inkhổng lồ the future.


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On a manifest màn chơi, traditional and digital engagement, or what we Hotline digital-first engagement, implies the way we engage communities. Traditional, “in person” or what is commonly called “face to lớn face” community engagement can take the form of citizen’s juries, citizen’s assemblies or public meetings và consultations, for instance. These connect people and build relationships in a hands-on environment while accessing information necessary for community members to lớn have sầu their say on the issues at h&.

Digital-first community engagement can include, amuốn other things, participatory forums, online community panels và digital storytelling, enabling deeper questions lớn be asked of the issues at hvà. While the opportunities of digital-first engagement approach are many – including a flexible environment, inclusion of a diversity of voices and expansive reach – both methods are essential khổng lồ connect communities with decision-making processes.

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At a more latent màn chơi, these differing types are often integrated in an engagement process that works within an engagement framework. Governments and organizationsorganisations utilizeutilise engagement frameworks, or models, that use traditional & digital engagement within formal engagement processes. (This is different lớn citizen participation that utilizesutilises informal processes khổng lồ voice opinions about policies.) Formal or ‘state-sanctioned’ participation initiatives invite the public to lớn engage beyond voting – such as citizen’s assemblies, citizen juries or participatory budgets. Although partaking in the same goal – improving public services & projects – these differ from the types of activities created by citizens, residents and community members themselves through their shared identities & common interests. But, as we see when we ask, ‘how vị you engage communities?’, formal initiatives don’t preclude communities actively shaping processes và outcomes of public decisions in the improvement of provision of services for their community.